Frequently Asked Questions

Everything you need to know about our hemp-powered beauty products and your shopping experience.

What are the benefits of hemp seed oil in skincare?

Hemp seed oil is rich in omega fatty acids and antioxidants, providing deep hydration without clogging pores. It helps to soothe inflammation, balance oil production, and protect the skin's natural barrier.

Do your products contain THC or CBD?

Our products are formulated with 100% Pure Natural Hemp Seed Oil. They do not contain THC, which is the psychoactive compound found in cannabis, so they are non-psychoactive and safe for daily use.

Are Hempz products cruelty-free and vegan?

Yes, we are proud to be a cruelty-free brand. All of our formulations are 100% vegan and free from paraben, gluten, and harsh sulfates.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of the delivery date for a full refund, minus shipping costs.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay for accelerated checkout.